Diagnosis and prices
Diagnosis is free. The price is told to you before repair and work begins only after you agree. Prices and times can change if we find extra faults.
Before you hand over your device
- Back up your data. We are not responsible for data loss during repair, though we take care.
- Tell us any passcode needed for testing and remove it afterwards.
- Remove SIM and memory cards.
Proof of ownership
We may ask for proof of ownership, especially for lock and account help. We may refuse a job if ownership is unclear.
Liquid damaged and previously repaired devices
These can fail in unexpected ways. We tell you the risks first and cannot guarantee the outcome.
Collection
Please collect your device within a reasonable time after we tell you it is ready. Uncollected devices may attract storage charges as allowed by law.
Payment
Payment is due at collection unless agreed otherwise. Parts that were specially ordered for you may be not refundable.
Liability
Our liability is limited to the amount you paid for the repair, to the extent allowed by law.
Governing law
These terms follow the laws of India. Disputes fall under the courts of Kolkata, West Bengal.